Hi terry, we were supplied with a riser recliner from the mnda, not a new one but ok, we had a letter of the mnda saying they are giving the chair to us, Meaning we have to maintain it now, i think to reduce costs, it was delivered, after they left we found a foot missing, i rang them up and said i could put one on if they sent one in the post, they said no and will send someone with one, travel from the midlands to colwyn bay with a foot that i could have fitted, how much did that cost? no wonder the mnda are giving the chairs away, why could they not use local people?