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  • Barry52
    replied
    I am still concerned that we haven’t heard from Kayleigh and I was reminded because she was the last post before this one and I want to continue my thread about assisted travel with airlines. Some of you will be thinking about travel this year so I relate my story of a recent flight with EasyJet.

    We were originally due to fly to our favourite winter sun destination in Egypt on the Red Sea with Thomas Cook so we had to change the carrier and departure airport. As usual I did my assistance request online as they can’t understand me by telephone. It was a week before I got a reply to ask which traveler required assistance. They obviously hadn’t read my email properly. I replied again confirming it was me and heard no more so I assumed it was arranged. On arrival at Stansted airport check in they had no record of my request however a very capable lady sorted it and we found ourselves seated with 2 other disabled people and their partner. Assistance in Egypt was easy and we were whisked through the queues but of course you are expected to tip in poorer countries.

    One day after our arrival I received an email from easyJet apologising for the delay and confirming our seat allocation. I replied with a sarcastic tone and said I hope the return journey is trouble free. I’m enjoying the wall to wall sunshine and the 28C temperature is easing the spasticity.

    I hope everyone is coping and if there is any news about Kayleigh I would appreciate an email as the WiFi is good.

    Love,
    Barry

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  • Kayleigh
    replied
    Further information about the Airline rankings, as featured in the BBC Watchdog episode Barry mentioned:-

    http://https://www.bbc.co.uk/programmes/articles/3QGrkbbRt8mfXGTVrvflwjv/best-or-worst-airlines
    Last edited by Kayleigh; 18 October 2019, 23:08.

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  • shrew
    replied
    jet2 were great when we used them last Oct, and March this year from Leeds Bradford, very organised and helpful

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  • Barry52
    replied
    On the subject of best airline if anyone saw the watchdog program yesterday they would note that Jet2 were no. 1 in the rankings.

    Barry

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  • Jude11
    replied
    Thank you so much Ellie

    Jude x

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  • Ellie
    replied
    Hi Jude,

    Yes, access to toilets can make or break our hopes of getting out

    Two ideas are:

    Using a bottle in the bathroom - you may need help for this? Or use a condom sheath that day. (but this obviously only works for peeing)
    Plan your trip around toilets with a hoist - you'd need help with the hoist.

    This is a guide to disabled loos - put in a town and check individual results for hoist and other facilities:

    http://changingplaces.uktoiletmap.org/

    Hopefully others will add more options too.

    Best of luck.

    Love Ellie.

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  • Jude11
    replied
    Hi Barry
    So glad you had a good break, must make you feel so much better.
    Does anyone have any tips for using disabled toilets from a wheelchairs? Since having another fall in August I can't stand or walk and using disabled toilet is a nightmare. I have a minilift at home but can't take this out so Restricted to time away from home.

    Any ideas would be much appreciated

    Jude

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  • Barry52
    replied
    Hi Ellie,

    It’s rained every day since we got back on Friday and it is making me depressed because I hoped to get out on my scooter. Not due to travel until February however the flights were with Thomas Cook so I guess when I get my money back we will need to resort to plan b.

    Love,
    Barry

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  • Ellie
    replied
    Welcome home Barry!

    You could've brought us home the 30 degrees....

    I'm sure you'll be off to warmer climes again soon, especially now the evenings are drawing in.

    Love Ellie.

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  • Barry52
    replied
    Hi Kayleigh,

    Yes a great relaxing break and a good service from Jet2 on the return journey. We landed at Birmingham in a rain storm and the pilot said it was so heavy that we had to stay on board until it abated. Bit different from the 30C we left behind us.

    Love,
    Barry x

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  • Kayleigh
    replied
    Hi Barry,

    I hope you and your wife enjoyed the rest of the holiday and the journey home went smoothly.

    Love,
    Kayleigh x

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  • Kayleigh
    replied
    Hi Barry,

    No need to make an appointment at Specsavers LOL, as you could have possibly seen both??!! ...

    http://https://m.youtube.com/watch?v=FGLaCTflWK0

    Love Kayleigh x

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  • Barry52
    replied
    Hi Kayleigh,

    We are very close to the sea and I swear I saw a mermaid but then again it may have been a dolphin.

    Debbie,

    I pleased you had a great time in Spain despite the difficulties of travel and all the equipment you need. My challenge when using the hotel scooter is what do I do when I get to where I’m aiming for since I can’t expect my wife to wheel my walker behind me. I tried tying it on the seat back but that didn’t work so I have now resigned myself to staying local.

    Love Barry x74DBB170-F322-4149-93C0-78A1CAAE0AA9.jpg

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  • Deb
    replied
    Glad you're enjoying the sunshine in Menorca, Barry. Enjoy the rest of your holiday, it sounds lovely.

    Despite the hassles of travelling I find the sun and scenery really lifts my mood. We have just returned from three weeks in Spain and I was very , very anxious about travelling as it is the first time since I cannot weight bear. I also am on injections for a blood clot due to breaking my leg earlier in the summer. As soon as I was declared fit to fly my husband booked flights ( I had no time to argue ) with full special assistance.

    Ryanair were very efficient and helpful although the actual assistance is provided by the airport. Ryanair arranged for me to take my Salsa powerchair at quite short notice as we were waiting for the battery to be changed to make it flight friendly . They gave us free seats by the lift and arranged extra bags for medication as this could not be stored in the hold. My chair goes with me in the lift and then I use an aisle wheelchair. The tricky bit is lovely, helpful assistance people in Spain trying to lift me when I can transfer sideways as long as J am not rushed. I really do need to keep learning Spanish !! The loo would be a problem for me too on the plane so Spain is far enough!

    We are lucky enough to know a couple of taxi drivers there that have WAVS but you can hire them there much cheaper than here.

    I have found both Jet 2 and Ryanair to be really helpful, prompt and efficient. I think there is limited space for powerchairs and scooters in the hold so it is probably better to book in advance, if possible . You are entitled to one electric and one manual chair free of charge.

    It is so scary travelling because you are reliant on people and you dont have the same support network abroad ( nurses, physio, close friends etc ) but it seems worth it at the moment.

    Our annual travel insurance was a bit of a game because of the extra complications and hospital admissions in addition to MND but it wasn't too bad.

    Big apologies to those on here who are unable to travel.
    Take Care,
    Love Debbie x

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  • Kayleigh
    replied
    Hi again Barry,

    It's very handy your hotel hires Scooters. I also found a couple of websites for companies based in Menorca who hire out mobility scooters and other equipment (for use at any holiday accommodation):-

    http://http://holidaymobilityscootersmenorca.com/

    http://http://menorcamobility.com/

    Love Kayleigh x

    P.S Are you near the sea ? - If you spot a mermaid splashing around in the next few days, then please give her a friendly wave, as it will probably be me! (LOL - ref. my post on the 'Artificial Tail' thread today ).

    Leave a comment:

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