Annoyed

[matthew55]

Consistently of care. Yesterday I heard a knock on my front door at 0715, as I was still in bed I did not answer. Today I got up at 0500 just in case, and so far nothing. The irony is that as I need more care I get less. 😡🤬🧐🤯xx

[Rosemary6NT]

Consistently of care. Yesterday I heard a knock on my front door at 0715, as I was still in bed I did not answer. Today I got up at 0500 just in case, and so far nothing. The irony is that as I need more care I get less. 😡🤬🧐🤯xx

Don’t your carers have regular times?

[matthew55]

That was my understanding

[LindaB]

Consistently of care. Yesterday I heard a knock on my front door at 0715, as I was still in bed I did not answer. Today I got up at 0500 just in case, and so far nothing. The irony is that as I need more care I get less. 😡🤬🧐🤯xx

Would it help to have a key safe? Save you having to get up to answer the door to carers matthew55 🤔

[matthew55]

I have a key safe except it for age concern. Plus my recent carers couldn't find their own backside without help. 😉😁😘🤣xx

[LindaB]

Then why did the carer knock & not come in??

[Mary C]

Hi Matthew, not sure what you mean that keysafe is for Age Uk..?
If you inform the care agency providing carers they should pass keysafe number to carers to access your home.
Hope they turned up this morning.
Can you email the agency to say your care needs have increased and they should assess if the duration of the call needs increasing.
Best wishes
Mary

[matthew55]

Firstly age concern will not give the number to anyone. Second there is no email address for the agency. I have 5 more days to wait for my meeting.

[LindaB]

matthew55 you're entitled to give your key safe number to anyone you choose to. That includes the agency - that's the main reason for having it. Age Concern may have fitted the key safe however it's yours. Emergency services also need to be able to access or else they will break your door down.

[LindaB]

Firstly age concern will not give the number to anyone. Second there is no email address for the agency. I have 5 more days to wait for my meeting.

All.agencies are registered with the Care Quality Commission...their details should be public knowledge...if.you can check online? 👍🏻

[matthew55]

I've checked online and I have no idea what the code is.

[LindaB]

I've checked online and I have no idea what the code is.

Age Concern should have asked you what code you wanted when they fitted it...I guess they know? Crazy!!!