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    Logging On

    Is anyone else experiencing issues trying to get onto the forum. I’ve been getting error messages on and off throughout today.

    #2
    Hi Bowler,

    Sorry to hear you were having difficulties logging onto the forum yesterday.

    What kind of error messages were you getting? It will help us to look into the issue.

    Thanks,

    Forum Admin.
    Our working hours are Monday to Friday 8:30am until 5pm

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      #3
      Admin_MND Error 1001.Still having issues today.

      Comment


        #4
        Sometimes clearing cookies helps with specific web site issues. You may be able to just delete the cookie for the forum to save you having to re-enter passwords for all sites.

        Gary
        Each day is made easier with a bit of humour.

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          #5
          Admin_MND any thoughts as I’m still having issues. It is taking about 6 attempts before I get logged on

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            #6
            Bowler Phil, are you still having login problems?
            ​Diagnosed 03/2007. Sporadic Definite ALS/MND Spinal (hand) Onset.
            Eye gaze user - No functional limbs - No speech - Feeding tube - Overnight NIV.

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              #7
              Hello Ellie. I am indeed. As you can see I do eventually get on.

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                #8
                Is it happening on your phone, tablet, PC or on more than one device type/operating system?
                ​Diagnosed 03/2007. Sporadic Definite ALS/MND Spinal (hand) Onset.
                Eye gaze user - No functional limbs - No speech - Feeding tube - Overnight NIV.

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                  #9
                  Originally posted by Bowler View Post
                  Admin_MND any thoughts as I’m still having issues. It is taking about 6 attempts before I get logged on
                  Hi Bowler,

                  We've been trying it out on various different devices and finding it hard to replicate the issue you're seeing. We are aware that Internet Explorer has some difficulties with the forum because it is an outdated browser.

                  If you can let us know what device you have been trying to log into the forum on, and any screengrabs you can share, that would be really helpful!

                  Thanks,

                  Forum Admin.
                  Our working hours are Monday to Friday 8:30am until 5pm

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                    #10
                    Admin_MND I use iPad with version 13.7 although about to download version 14. I have a screen shot but don’t know how to upload to this thread.

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                      #11
                      Sorry Ellie missed your post. I only use an IPad. As no one else appears to have any issues it must be my end. To be honest in the scheme of things it’s not a big issue. Thanks for asking tho

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                        #12
                        Originally posted by Bowler View Post
                        Admin_MND I use iPad with version 13.7 although about to download version 14. I have a screen shot but don’t know how to upload to this thread.
                        Hi Bowler,

                        If you click on the camera icon when you reply it should give you two options 'Upload' or 'Select from Photo Album'. Click on 'Upload' this should then give you an option to choose from your Photo Library or Camera Roll on your iPad. Select the photo you want and press 'Done' and it should start to upload. Then press continue to either write or post your reply.

                        Hope that helps,

                        Forum Admin.
                        Our working hours are Monday to Friday 8:30am until 5pm

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                          #13
                          Bowler Phil, you should black out your IP address, it's a public forum.
                          ​Diagnosed 03/2007. Sporadic Definite ALS/MND Spinal (hand) Onset.
                          Eye gaze user - No functional limbs - No speech - Feeding tube - Overnight NIV.

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                            #14
                            Thanks Ellie, I’ve deleted for now and will play with the photo later.....see you were an owl once 🦉

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                              #15
                              Admin_MND thanks for the tip. Here’s the screen shot you asked for

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