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    Password

    Is anyone else having issues logging in. I keep getting rejected due to “ no valid password stored”. Changed my password it worked for a while then got rejected. Now for some reason as you can see I’m in again.

    Admin_MND are trying to tell me something 😳

    #2
    I get strange messages every now and again like I'm not authorized to see something. I've had password issues before mainly in that for some reason my password hasn't been remembered by my phone/laptop and as its been so long since I've used it I've also forgotten. Usually it sorts itself out. Perhaps it all needs rebooting. 🤷‍♀️
    when i can think of something profound i will update this.

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      #3
      I never log out so not had the problem. Certainly can’t remember my password!

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        #4
        Originally posted by Bowler View Post
        I keep getting rejected due to “ no valid password stored”.
        It sounds as if you're using the 'remember me' function to login - are both fields filled when you try to login?

        Maybe you cleared your cache or ran a 'clean up' and your remembered password was deleted??

        I dunno 🤷‍♀️ hope you get an answer. xx
        ​Diagnosed 03/2007. Sporadic Definite ALS/MND Spinal (hand) Onset.
        Eye gaze user - No functional limbs - No speech - Feeding tube - Overnight NIV.

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          #5
          Originally posted by Ellie View Post

          It sounds as if you're using the 'remember me' function to login - are both fields filled when you try to login?

          Maybe you cleared your cache or ran a 'clean up' and your remembered password was deleted??

          I dunno 🤷‍♀️ hope you get an answer. xx
          I did indeed clear my cache. Thanks for the nudge oh wise Elsie, Betty and Millie.

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            #6
            Bowler My invoice is in the post 😁😁
            ​Diagnosed 03/2007. Sporadic Definite ALS/MND Spinal (hand) Onset.
            Eye gaze user - No functional limbs - No speech - Feeding tube - Overnight NIV.

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              #7
              We've not done anything our side. It must have been a wibbly wobbly glitch. Perhaps we need to replace the hamster in the wheel keeping things running?
              Our working hours are Monday to Friday 8:30am until 5pm

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                #8
                I've just had the same problem. I've been asked to do my password all over again because it didn't recognise my password.
                Admin_MND. 😤
                when i can think of something profound i will update this.

                Comment


                  #9
                  I have had problems logging in today. I have clicked the reset password button several times but not received an email. I have now managed to log in on my existing password 🤷‍♀️
                  Bulbar onset diagnosed Nov 21. No speech but limbs ok so far.

                  Comment


                    #10
                    Originally posted by Hope View Post
                    I have clicked the reset password button several times but not received an email.
                    Moot point now but maybe those emails are in your spam folder. xx
                    ​Diagnosed 03/2007. Sporadic Definite ALS/MND Spinal (hand) Onset.
                    Eye gaze user - No functional limbs - No speech - Feeding tube - Overnight NIV.

                    Comment


                      #11
                      Originally posted by Ellie View Post

                      Moot point now but maybe those emails are in your spam folder. xx
                      No, Ellie I have checked my spam folders - zilch. xx
                      Bulbar onset diagnosed Nov 21. No speech but limbs ok so far.

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                        #12
                        Admin_MND The problems continue. I was unable to login today. I have just reset my password for the second time. This has happened in the past for several users. It is intermittent but frustrating.

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                          #13
                          Bowler What browser do you use and on which device? xx
                          ​Diagnosed 03/2007. Sporadic Definite ALS/MND Spinal (hand) Onset.
                          Eye gaze user - No functional limbs - No speech - Feeding tube - Overnight NIV.

                          Comment


                            #14
                            Originally posted by Ellie View Post
                            Bowler What browser do you use and on which device? xx
                            Safari on iPad

                            Comment


                              #15
                              I had to reset my password today too. I don't normally log out but perhaps I did last time xx

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