Password

[Bowler]

Apple has just had security issues and we have to update everything. That wouldn’t cause it, would it?

Could be Heather because it’s been fine today 🤞

[Heather R]

Apple has just had security issues and we have to update everything. That wouldn’t cause it, would it?

[Admin_MND]

We've always used Firefox on Windows and not experienced any issues, but will keep an eye on this issue and look into the problems with passwords on other browsers to see what might be causing it.

[Bowler]

Ellie currently working okay. 🤷♂️

[Ellie]

Hmmm, that's odd 🤔 Hope you get it sorted.

FWIW, I've not had issues with my password on Chrome + Windows. xx

[Deb]

I had to reset my password today too. I don't normally log out but perhaps I did last time xx

[Bowler]

Bowler What browser do you use and on which device? xx

Safari on iPad

[Ellie]

Bowler What browser do you use and on which device? xx

[Bowler]

Admin_MND The problems continue. I was unable to login today. I have just reset my password for the second time. This has happened in the past for several users. It is intermittent but frustrating.

[Hope]

Moot point now but maybe those emails are in your spam folder. xx

No, Ellie I have checked my spam folders - zilch. xx

[Ellie]

I have clicked the reset password button several times but not received an email.

Moot point now but maybe those emails are in your spam folder. xx

[Hope]

I have had problems logging in today. I have clicked the reset password button several times but not received an email. I have now managed to log in on my existing password 🤷♀️

[denise]

I've just had the same problem. I've been asked to do my password all over again because it didn't recognise my password.
Admin_MND. 😤

[Admin_MND]

We've not done anything our side. It must have been a wibbly wobbly glitch. Perhaps we need to replace the hamster in the wheel keeping things running?

[Ellie]

Bowler My invoice is in the post 😁😁